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Цели на администрацията
Цели на администрацията 2023 година
2.38 MB
Administration Strategic Goals for 2022
948 KB
Administration Strategic Goals for 2021
51 KB
Administration Strategic Goals for 2020 /updated as of 1 June 2020/
721 KB
Administration Strategic Goals for 2020
189 KB
Administration Strategic Goals for 2019
3.50 MB
Administration Strategic Goals for 2018
4.36 MB
Administration Strategic Goals for 2017
3.45 MB
Administration Strategic Goals for 2016
129 KB
Administration Strategic Goals for 2015
146 KB
Administration Strategic Goals for 2014
78 KB
Administration Strategic Goals for 2013
104 KB
Официални документи
Rules of Procedure of the Patent Office
22.03.2022
169 KB
Internal Rules for the Organization of Administrative Services at the Patent Office
12.04.2022
3.20 MB
Rules for determining the amount of fines and pecuniary sanctions imposed for administrative offences
1.79 MB
Questionnaire for administrative services
35 KB
Quality and Information Security Policy of the Patent Office of the Republic of Bulgaria
608 KB
Code of Ethics
4.16 MB
Client Charter
12.04.2022
253 KB
Обобщение на резултатите от проучване на удовлетвореността на клиентите
Обобщение на резултатите от проучване на удовлетвореността на клиентите (от Анкети) 03.10.2022 г.
531 KB
Обобщение на резултатите от проучване на удовлетвореността на клиентите (от Анкети) - 12.04.2021
401 KB
Summary of customer satisfaction survey results /from questionnaires/ - 09.10.2020
457 KB
Summary of customer satisfaction survey results /from questionnaires / - 10.04.2020
54 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2019
547 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.04.2019
555 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2018
82 KB
Годишни доклади за оценка на удовлетвореността на потребителите
Годишен доклад за оценка на удовлетвореността на потребителите за 2022 г.
05.04.2023
2.36 MB
Годишен доклад за оценка на удовлетвореността на потребителите за 2021 г.
1.06 MB
Годишен доклад за оценка на удовлетвореността на потребителите за 2020 г.
1.48 MB
Годишен доклад за оценка на удовлетвореността на потребителите за 2019 г.
1.46 MB
Internal Standards for Quality Administrative Services at the Patent Office
61 KB
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