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Official documents

Цели на администрацията

Administration Strategic Goals for 2021
Administration Strategic Goals for 2021 51 KB
Administration Strategic Goals for 2020 /updated as of 1 June 2020/
Administration Strategic Goals for 2020 /updated as of 1 June 2020/ 721 KB
Administration Strategic Goals for 2020
Administration Strategic Goals for 2020 189 KB
Administration Strategic Goals for 2019
Administration Strategic Goals for 2019 3.50 MB
Administration Strategic Goals for 2018
Administration Strategic Goals for 2018 4.36 MB
Administration Strategic Goals for 2017
Administration Strategic Goals for 2017 3.45 MB
Administration Strategic Goals for 2016
Administration Strategic Goals for 2016 129 KB
Administration Strategic Goals for 2015
Administration Strategic Goals for 2015 146 KB
Administration Strategic Goals for 2014
Administration Strategic Goals for 2014 78 KB
Administration Strategic Goals for 2013
Administration Strategic Goals for 2013 104 KB

Официални документи

Rules of Procedure of the Patent Office
Rules of Procedure of the Patent Office 30.07.2021 168 KB
Internal Rules for the Organization of Administrative Services at the Patent Office
Internal Rules for the Organization of Administrative Services at the Patent Office 6.70 MB
Rules for determining the amount of fines and pecuniary sanctions imposed for administrative offences
Rules for determining the amount of fines and pecuniary sanctions imposed for administrative offences 1.79 MB
Internal Standards for Quality Administrative Services at the Patent Office
Internal Standards for Quality Administrative Services at the Patent Office 61 KB
Questionnaire for administrative services
Questionnaire for administrative services 56 KB
Patent Office Quality Policy
Patent Office Quality Policy 1.31 MB
Code of Ethics
Code of Ethics 4.16 MB
Client Charter
Client Charter 2.42 MB

Обобщение на резултатите от проучване на удовлетвореността на клиентите

Обобщение на резултатите от проучване на удовлетвореността на клиентите (от Анкети) - 12.04.2021
Обобщение на резултатите от проучване на удовлетвореността на клиентите (от Анкети) - 12.04.2021 401 KB
Summary of customer satisfaction survey results /from questionnaires/ - 09.10.2020
Summary of customer satisfaction survey results /from questionnaires/ - 09.10.2020 457 KB
Summary of customer satisfaction survey results /from questionnaires / - 10.04.2020
Summary of customer satisfaction survey results /from questionnaires / - 10.04.2020 54 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2019
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2019 547 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.04.2019
Summary of customer satisfaction survey results /from questionnaires/ - 10.04.2019 555 KB
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2018
Summary of customer satisfaction survey results /from questionnaires/ - 10.10.2018 82 KB

Годишни доклади за оценка на удовлетвореността на потребителите

Годишен доклад за оценка на удовлетвореността на потребителите за 2020 г.
Годишен доклад за оценка на удовлетвореността на потребителите за 2020 г. 1.48 MB
Годишен доклад за оценка на удовлетвореността на потребителите за 2019 г.
Годишен доклад за оценка на удовлетвореността на потребителите за 2019 г. 1.46 MB
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